Returned Goods Policy
A 15% restocking charge will be assessed on all returned, unused goods. If returned after 30 days from date of invoice, no credit will be issued. If a board or part is returned claiming to be D.O.A. and found to work properly, a 15% restocking charge will be assessed.
Core Policy
Cores, (when available) will be shipped in advance. Core exchange charges for electronic boards will be equal to normal repair charges if a rebuildable like for like core is received no later than 45 days from date of invoice. After 45 days, returned cores will not be accepted and charges that are normally equal to the original equipment manufacturer’s full list price will be invoiced to cover replacement. A 15% restocking fee will be charged for unused cores returned within 45 days.
Limited Warranty
Limited Warranty. We warranty that the product will be free from defects in material and workmanship for the period stated. This is from the date of the installation or its total rated life, whichever first occurs. Within the warranty period we shall repair or replace such products as are returned to us with shipping charges prepaid and which are deemed by us to be defective. This Limited Warranty will not apply to any product which has been subject to misuse; negligence or accident; misapplied; modified or repaired, attempted to be repaired by unauthorized persons; or improperly installed.
Inspection. Buyer shall inspect promptly after receipt and shall notify us at our Regional Service Center, supplying the product, in writing of any claims, including claims of breach of Limited Warranty within 30 days after the Buyer discovers or should have discovered the facts upon which the claim is based. Failure of the Buyer to give written notice of claim within such time period shall be deemed to be a waiver of such claim.
Disclaimer. The provisions of Paragraph 1 constitute our sole obligations under any warranty, express or implied, and exclude all other remedies, express or implied including, but not limited to, warranties of merchantability and fitness for a particular purpose, whether or not purposes or specifications are described herein. We further disclaim any responsibility or liability whatsoever to the customer of the Buyer or to any person for injury to such person or damage to or loss of property or value caused by any product which has been subjected to misuse; negligence or accident; or misapplied; or repaired or attempted to be repaired by unauthorized persons; or improperly installed.
Limitation of Liability. Under no circumstances shall the company be liable for any accident, consequential or other damages, loss or expenses arising from any contract entered into by the company and Buyer or to any third party or in connection with the use of, or inability to use our products for any purpose whatsoever.
Collateral Promises. There are no representations, warranties, or conditions, expressed or implied, statutory or otherwise, except those herein contained and no agreements or waivers collateral hereto shall be binding upon the company unless in writing and signed by both parties and accepted by us at our Regional Service Center supplying the product.
Interpretation. All rights and liabilities arising out of any contract, limited warranty or claimed breach thereof shall be determined under the Uniform Commercial Code as enacted in the State in which our Regional Service Center resides.
If there are any questions relating to your order to installation, Please call ASAP to allow us to rectify any issues. Our goal is to keep our customers happy, we will do everything in our power to assure that that is made possible on every transaction.